Terms of Service:
Deposit and Late Arrival/No-Show Policy
At Lavish Beauty we are committed to providing our clients with exceptional services and ensuring a smooth and efficient booking process. To maintain the quality of our services and accommodate all our client's needs, we have established the following deposit, late arrival, and no-show policies:
1. Deposit Requirement:
• A non-refundable deposit of 20% of the total cost of the scheduled treatment is required to secure your appointment.
• The deposit can be paid at the time of booking or within the specified time frame provided by our staff.
2. Late Arrival:
• Clients are expected to arrive on time for their appointments. We understand that occasional delays may occur, so we allow a 15-minute grace period.
• If you arrive more than 15 minutes late for your appointment, your treatment time may be reduced or rescheduled at the discretion of our staff.
3. No-Show Policy:
• A no-show is defined as a client who fails to arrive for their appointment without prior notice or cancels with less than 24 hours notice.
• In the event of a no-show, the 20% deposit will be considered non-refundable, and the client will be required to make a new deposit for any future appointments.
4. Exception for Valid Reasons:
• We understand that unexpected emergencies and valid reasons may prevent you from keeping your appointment. In such cases, please contact us as soon as possible to explain the situation.
• If your reason for missing the appointment is valid and verifiable, we may allow you to apply the non-refundable deposit to your next booked appointment.
5. Cancellations:
• To cancel or reschedule your appointment without incurring a no-show fee, please provide at least 24 hours' notice.
• Cancellations made within 24 hours of the scheduled appointment may result in forfeiture of the deposit unless a valid reason is provided.
By booking an appointment at Lavish Beauty, you acknowledge and agree to abide by this deposit, late arrival, and no-show policy. Our goal is to provide the best possible service to all our clients while respecting the time and effort of our team members.
We appreciate your understanding and cooperation in helping us maintain a smoothly functioning schedule. If you have any questions or concerns about this policy, please do not hesitate to contact our staff.
Thank you for choosing Lavish Beauty Laser Med Spa! We look forward to serving you and helping you achieve your desired results.